Privacy Policy
BEK Cleaning Service
Last updated: 05.01.2026
1. Information We Collect
We collect information necessary to provide and improve our cleaning services, including:
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Personal Information
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Name
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Phone number
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Email address
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Service address
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Service Details
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Booking information
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Property details relevant to cleaning services
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Notes or special instructions
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Payment Information
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Payment details are processed securely through third-party providers. BEK Cleaning Service does not store full payment card information.
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Website Usage Data
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IP address
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Browser type
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Pages visited
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Time spent on site (collected via cookies or analytics tools)
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2. How We Use Your Information
We use your information to:
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Schedule and manage cleaning services
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Communicate regarding appointments, updates, or issues
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Process payments
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Improve our services and customer experience
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Send occasional service-related updates or promotions (you may opt out at any time)
3. Photo Documentation
To maintain service quality and accountability:
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Before and after photos are taken at each property
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These photos are used for:
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Quality control
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Resolving service concerns
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Internal training purposes
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We do not use or share identifiable images publicly without your explicit permission.
4. How We Share Information
We do not sell or rent your personal information.
We may share information only with:
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Service providers (payment processors, scheduling tools)
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Legal authorities, if required by law
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Internal team members strictly for service delivery
5. Data Security
We take reasonable measures to protect your information, including:
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Secure systems and platforms
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Limited access to sensitive data
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Trusted third-party tools with security protocols
However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
You have the right to:
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Request access to your personal information
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Request corrections or updates
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Request deletion of your data (where applicable)
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Opt out of marketing communications
To make a request, contact us at: bek@bekcleaningservice.com
7. Cookies & Tracking
Our website may use cookies to:
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Improve functionality
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Analyze site traffic
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Enhance user experience
You can adjust your browser settings to disable cookies if preferred.
8. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
BEK Cleaning Service
bek@bekcleaningservice.com
11. Use of AI & Automated Tools
BEK Cleaning Service may use artificial intelligence (AI) and automated tools to assist with:
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Website content creation
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Customer communication templates
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Marketing materials
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Internal documentation
These tools are used to improve efficiency and consistency. All final content is reviewed by our team before use.
We do not use AI to make automated decisions that significantly impact your service, pricing, or experience without human oversight.
12. Third-Party Widgets & Integrations
Our website may use third-party widgets, plugins, or integrations to enhance functionality and improve your experience. These may include tools for:
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Forms and lead capture
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Scheduling and booking
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Payments
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Reviews or testimonials
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Analytics and performance tracking
In some cases, these tools may have limited access to our website’s systems in order to function properly.
These third-party providers may:
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Collect data submitted through their tools
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Track interactions or usage behavior
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Store or process data on their own servers
BEK Cleaning Service does not control how these third-party tools collect, use, or store data. Their data practices are governed by their own privacy policies and terms of service.
We make reasonable efforts to use trusted, reputable providers, but we are not responsible for data collection or handling performed by third-party integrations outside of our direct control.
The Polish Promise – Terms
PLEASE NOTE: The Polish Promise applies to cleaning tasks within the agreed scope of service. It does not cover:Areas not included in the original bookingNew messes that occur after our team’s departureDamage caused by pre-existing conditionsTasks outside BEK’s standard service offeringsBefore and after photos are taken at every property — these serve as the reference point for all re-service requests.